Contact information

CONTACT INFORMATION

Last Updated: June 5, 2026

We're a small Australian business, and we're always happy to help.

HOW TO REACH US

RESPONSE TIMES We respond to all enquiries by email, typically within 1–3 business days. For order-related questions, please include your Order Number so we can help you faster. For damage or defect claims, please follow the steps in our Returns, Refunds & Warranty Policy and attach clear photos or video.

WHAT WE CAN HELP WITH

  • Order status and production updates
  • Shipping and tracking questions
  • Damage, defect, or warranty claims
  • General questions about our made-to-order products

Because every order is made to order, please refer to our Terms of Service and Shipping Policy for current production and delivery expectations.